Who We Are
What We Do
What's in Your Carpets?
4 Carpet Cleaning Myths
10 Questions to Ask
Yours FREE: Butler Home Living
Refer a Friend
Set an Email Reminder
Contact Us - Get a Quote

Myth #1: You should wait as long as possible before cleaning your carpet. 

Dirt is an abrasive - like sandpaper. Every time you step on the carpet, you grind dirt into your carpet fibers. This cuts your carpet, causing it to wear out faster. A dirty carpet will not last nearly as long as a deeply cleaned carpet. And while vacuuming helps, it is simply not enough. The longer you wait to have your carpet cleaned, the more damage you do to your carpet and the faster it wears out. 

Myth #2: The only reason to clean carpets is to get out dirt. 

Outdoor air contains pollens, fungus, bacteria, air pollution, cigarette smoke, car exhaust and hundreds of other chemicals. When you come into your home, you carry those chemicals in your hair and on your skin, clothing, and shoes. Not surprisingly, they all wind up (you guessed it) in your carpet. 

If you have allergies, asthma, or other breathing problems, one major source of your problem could be the pollens, fungus, and chemicals in your carpet. And even if you don't smoke, chemicals get on your shoes, you track them into your home, and you leave them in your carpet. If you're sensitive to cigarette smoke, you might find that you'll breathe easier after you have your carpets cleaned to get those harmful particles out. So, in addition to getting rid of dirt, you can get rid of pollens, fungus, bacteria, chemicals, and the tar and residue from tobacco smoke. 

Myth #3:  One method of carpet cleaning is as good as another.

You can choose from two primary methods:  Dry cleaning or hot water extraction.

First, I'll explain dry cleaning. Many people believe that dry cleaning your carpet is like dry cleaning your clothing. This is not true. All carpet cleaning methods use water in one form or another. Here are the three methods of dry cleaning carpets:


When a carpet cleaner uses dry foam, he applies shampoo to your carpet, allows it to dry, and then sucks the dried shampoo into a vacuum. Can you imagine applying shampoo to your hair, allowing it to dry, and then removing the shampoo from your head with a vacuum? This method can leave a residue in your carpet, which is one reason dry foam is not very effective.

The dry-chem method is similar to dry foam. The major difference is that when dry-chem is used, the company sets a large cotton bonnet on your carpet. Using a machine, the bonnet spins from side to side, absorbing the dirt that's in the carpet. After the bonnet is saturated with dirt, another cotton bonnet is applied. Bonnet cleaning is like trying to use a large towel to rub the dirt out of your carpet. Like dry foam, it’s not very effective.

The dry-compound method spreads an absorbent mixture that looks like wet sawdust all over your carpeting. Then the machine brushes the mixture into the carpet, which in theory causes dirt to absorb into the mixture. When the mixture has dried, a vacuum cleaner sucks the material out of the carpeting. Because the carpet is not rinsed in any way, this method is not very effective.


The second carpet cleaning method is called hot water extraction.  This is a fancy way of saying that a hot water cleaning solution under high pressure is forced into the carpet and then sucked out of the carpet. This method is also referred to as steam cleaning even though steam is not used.

Shaw Industries, the world's largest carpet manufacturer, recommends hot water extraction and you can choose from two different types: Portable extraction, which is done with a small machine, or truck mounted extraction; which means a large cleaning machine is mounted in a truck or van. 

The truck mounted hot water extraction method cleans much better because it heats the water to a higher temperature and shoots the cleaning solution into the carpet at higher pressure. This breaks up the dirt, bacteria, and pollens. Then, the machine uses high pressure suction to draw the dirt out of the carpet. This is the method that Butler Carpet Cleaning uses.

Carpet manufacturers agree that there is no question that the most effective way to clean carpeting is with a hot-water unit mounted in a truck or van. It’s the most powerful cleaning process available and the only one that thoroughly cleans your carpet of dirt, harmful bacteria, fungus, chemicals, pollens, and tobacco residue.

Myth #4:  The company that offers the lowest price is the company you should hire. 

Of course, you know this is often not true no matter what you are buying. It doesn’t mean we look for the highest price; it just means we always want the best value. When we don’t know the difference between products or services, we choose by price - since we all understand that!

Here are two important points to consider:

1.  The price you see offered may not be for all the services you want performed. If you want to remove only some of the dirt, you can choose from hundreds of companies that use small shampooers or other cleaning methods. Or, you can even rent a machine at the grocery store and do the job yourself. However, if you rent a machine, the heat is very low and you can soak the carpet padding. This will produce a mildew smell and will not give you clean carpets. Therefore, be careful to move quickly over an area, rather than try to get a spot out by staying in one area for an extended period of time.

However, if you want your carpet thoroughly cleaned. i.e., if you want to remove the harmful dirt, bacteria, pollens, chemicals, and tobacco residues, then you need a professional that uses the truck mounted hot water method. This is the only way to assure that your carpet gets thoroughly clean, remains healthy, and has a longer life span.  

2.  The price you see advertised may not be the price you pay. Many homeowners have experienced that the low price they saw advertised was not the amount they ended up paying.

You may have even learned the hard way that some carpet cleaners offer a cheap price for base level service that doesn't include what you need and then pressure you into paying a lot more once they get inside your home.

Then you'll find other carpet cleaners -- professionals like us who work hard to earn your trust and respect. We always offer the best value and we are dedicated to quality work. We pride ourselves in offerring the best cleaning value. That's why we are still earning loyal customers over 25 years later!

Bottom line:

If you want your carpeting to be completely and thoroughly cleaned -- removing bacteria, fungus, chemicals, pollens, and tobacco products, then I invite you to call Butler Carpet Cleaning. We are happy to answer your questions without obligation or pressure of any kind. Just call us at (203) 847-7424

And one more thing. We guarantee ALL our work. That's right. We fully guarantee every carpet cleaning job. If you aren't happy, we'll make it right. It’s that simple. What could be fairer? 

Call now for a FREE no obligation consultation at (203) 847-7424 or by email: butl21@butlercarpetcleaning.com, or We can call you!